DesignOps

Leadership

DesignOps for Accenture

Project details

Client

Accententure Song

Role

Manager •Design & DesignOps

Manager - Design &
Program Management

Year

2020-2021

Services

Leadership • Project Management

Management,
Program Management

Industry

Design & Product Strategy Consulting

Management,
Program Management

Led DesignOps for Accenture Song's Design practice, creating scalable operational frameworks across planning, onboarding, resource management, and knowledge sharing. By streamlining workflows and standardizing processes, I enabled designers to spend more time designing and less time on operational overhead.


Create seamless planning, onboarding, knowledge sharing, and workflows that remove operational friction. This allows designers to focus on delivering world-class digital experiences while improving the quality and clarity of plans delivered to clients.

View how strategic operations enabled designers to focus on designing.

View how strategic operations enabled designers to focus on designing.

100+

100+

100+

Design team members impacted.

Design team members impacted.

Design team members impacted.

+66%

+66%

+66%

Faster onboarding (from 5 to 3 hours weekly).

Faster onboarding (from 5 to 3 hours weekly).

Faster onboarding (from 5 to 3 hours weekly).